Terms And Condition
Terms and Conditions
Effective Date: 01.02.2018
Welcome to MeltedSmile Store. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to these terms.
1. General Terms
1.1 Eligibility:
By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.
1.2 Changes to Terms:
MeltedSmile Store reserves the right to update these Terms and Conditions at any time. Updates will be effective upon posting on this page.
1.3 Applicable Laws:
- For customers in the USA, these terms are governed by the laws of the state where our business is registered.
- For customers in Europe, we comply with the EU General Data Protection Regulation (GDPR) and the Consumer Rights Directive.
- For customers in Canada, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
2. Products and Orders
2.1 Product Descriptions:
We strive to provide accurate descriptions and images of our flame aroma diffusers. However, slight variations may occur due to manufacturing or display settings.
2.2 Pricing and Taxes:
- All prices are listed in EURO unless otherwise stated.
- For USA: Sales tax is applied based on your location.
- For Europe: VAT is included in the price for applicable countries.
- For Canada: GST/HST or provincial taxes are applied based on your location.
2.3 Order Acceptance:
MeltedSmile Store reserves the right to refuse or cancel orders for reasons such as product availability, pricing errors, or suspected fraud.
2.4 Customs and Duties:
For international orders, you may be responsible for customs duties and taxes imposed by your country.
3. Payment
3.1 Secure Payments:
All payments are processed securely through trusted third-party payment providers.
3.2 Currencies:
You are responsible for any currency conversion fees charged by your payment provider.
4. Shipping and Delivery
4.1 Shipping Regions:
We ship to the USA, Europe, and Canada. Shipping times and costs are provided at checkout.
4.2 Delays:
MeltedSmile Store is not liable for delays caused by shipping carriers, customs processing, or unforeseen events.
4.3 Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us within 14 days of delivery with supporting evidence (e.g., photos).
- We will work with you to resolve the issue, including potential replacements or refunds.
4.4 Incorrect Address:
Ensure the shipping information provided is accurate. MeltedSmile Store is not liable for failed deliveries due to incorrect addresses.
5. Returns and Refunds
Please refer to our Return Policy for detailed information about eligibility, timelines, and the return process.
6. Consumer Rights
6.1 Europe (EU):
Under the EU Consumer Rights Directive, you have the right to cancel your order within 14 days of receiving your product for any reason (cooling-off period). Refunds will be processed within 14 days of receiving the returned product.
6.2 Canada:
Under Canadian consumer protection laws, defective products can be returned or exchanged. Additional rights may apply under provincial laws.
6.3 USA:
Your rights are protected under applicable state laws for defective products or misrepresented items.
7. Intellectual Property
All content on our website, including product designs, images, logos, and text, is the intellectual property of MeltedSmile Store And some other third party applications.
8. Limitation of Liability
To the fullest extent permitted by law:
- MeltedSmile Store is not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our products.
- Our total liability is limited to the purchase price of the product.
9. User Conduct
You agree not to:
- Use the website for illegal purposes.
- Attempt to hack, disrupt, or misuse our website.
- Misrepresent yourself or provide false information.
10. Governing Law
- For customers in the USA, these terms are governed by the laws of California
- For customers in Europe, these terms are governed by the laws of the country of the consumer’s residence.
- For customers in Canada, these terms are governed by the federal laws of Canada and the laws of your province.
11. Contact Information
If you have questions about these Terms and Conditions, please contact us at:
Email: flamearomadiffuser33@gmail.com